Progress Point

Meet the Team

Real people. Real support. Grounded guidance you can trust.

Full Name: Diana Bates, LPC

Diana Bates is a Licensed Professional Counselor with over six years of experience supporting individuals through trauma, stress, and life transitions. She specializes in working with survivors of domestic violence and sexual assault and brings a grounded, compassionate approach to healing. Diana currently serves as a Clinical Services Director and therapist, blending clinical leadership with direct client care. Her work is informed by evidence-based, trauma-responsive modalities and a deep respect for each client’s resilience and autonomy.

Specialties: Trauma & PTSD, domestic violence recovery, sexual assault recovery, anxiety, stress management, trauma-informed care, boundaries, emotional regulation

Full Name: Nicole Presa, LPC-Associate Supervised by Toni Caldwell, LPC

Nicole is a bilingual, bicultural therapist (English/Spanish) who works with children, teens, and adults. Supervised by Toni Caldwell, LPC, she supports clients navigating trauma, anxiety, grief, and relationship challenges with curiosity and compassion. Nicole offers a grounded, supportive space to help individuals and families move through life transitions and reconnect with themselves in ways that feel authentic and sustainable.

Specialties: Life transitions, trauma & PTSD, anxiety, grief, relationship challenges